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Collection Times

Collection flexibility varies according to service as follows…

  • DHL Air Express: Collections can normally be booked within a 3 hour window. The latest available “goods ready time” will be shown online during the booking process.
  • DHL Europlus: Same day collections can usually be made so long as the booking is processed before midday and goods must be available until 5:30pm. For bookings made in advance the goods must be available from 9am to 5:30pm. We are unable to offer AM or PM collections.
  • UPS Worldwide / UPS Expedited / UPS Standard: For most post codes we can book collections 2-5pm. Later collections are sometimes available.
  • TNT: Collections can normally be booked same day providing the booking is made before midday and goods available 2-5pm.
  • DPD: Collections can normally be booked same day providing the booking is made before midday and goods available 2-5pm.

Please note: Whilst we endeavour to arrange your collections as requested they are not guaranteed. Compensation is not given for failed collections.