Canada Restrictions

Please Note:

• Shipments delivered to residential addresses via UPS can now be left without an authorising signature if the consignee is not home at the time of delivery.  If you require the driver to obtain a signature, please contact us after completing your order to request that the driver obtains a signature.  We will then generate a new shipping label for you, which must be used.
• Carriers are unable to deliver to PO Boxes – a full street address or local telephone number is required.

• Please be aware that personal effects shipments and gifts may not be exempt from duties and taxes. Please contact Canadian Customs Authorities for more information.

• Personal effects shipments sent via DHL  must be cleared by the actual consignee. Goods cannot be cleared  by DHL or an outside broker unless the consignee is willing to pay duties and taxes based on the value stipulated by customs after inspection. The receiver may need to travel to assist with clearance.