Restrictions

Dangerous & Hazardous, Prohibited, & Owner's Risk Items

The following information is intended as a guide, however we always recommend that you check the restrictions of your chosen carrier via their website.

We also recommend that you check with customs at the destination country that you wish to send to, as each country has different policies as to what will be accepted into the country. If you are in any doubt, please contact our customer services team.

• Hazardous Items will not be accepted on to any of our services.
• Prohibited items will not be accepted on to any of our services.
• Owner's Risk Goods can be sent but will not be covered against loss or damage.

• Dangerous & Hazardous
• Prohibited Items
• Owner's Risk Goods

Dangerous & Hazardous Goods

The following items are Dangerous and Hazardous goods which should not be shipped under any circumstances.

For further guidance supplied by the CAA, please refer to CAA Examples of Hazardous Goods or download as PDF.

	Item		Additional Information
	Adhesives
	Aerosols
	Airbags for Cars
	Ammunition		Includes firearms, weapons, guns and includes parts and spent parts
	Batteries		Includes wet-cell and lithium
	Camping Stoves		Includes fuel containers
	Christmas Crackers
	Cleaners & Solvents
	Compressed Air & Gas Cylinders
	Diesel
	Dry Ice
	Fire Extinguishers
	Fireworks
	Fuel		Includes cooking fuel and any other flammable liquid
	Gasoline
	Gunpowder
	Hair Curlers		(Containing Hydrocarbon Gas)
	Helium
	Infectious Substances
	Insecticides
	Life Jackets		Includes self-inflating rafts
	Liquid Bleach & Chlorine
	Magnets
	Nail Varnish		Includes Nail Varnish Remover
	Paint & Turpentine
	Pepper Spray
	Perfumes		Includes Aftershave
	Radioactive Material
	Safety Matches		Including Torch and Cigarette Lighters
	Seat Belts		Including Seat Belt Pretensioners
	Thermometer		Includes Mercurial Barometer (contains mercury)

Prohibited Items

The following items are Prohibited Items and will not be accepted by the carriers.

	Item		Additional Information
	Alcohol		Includes any alcoholic beverage DHL will carry Alcohol.
	Animals		Includes living or dead animals, fish, insects, larvae, pupae etc
	Animal Fur/Skin
	Animal Products		Including but notlimited to ivory, fur, and garments trimmed with fur
	Articles of exceptional value		Including works of art, antiques, precious stones, jewelry, gold and silver
	Body Parts		Including human remains and ashes
	Bullion
	Champagne		Including other alcoholic beverages
	Credit or Debit Cards		Including any other bank cards
	Illegal Drugs		All illegal drugs including Khat. If illegal drugs are found, the police and/or HM Customs will be informed immediately
	Imitation Firearms		Includes replica firearms, toy guns, weapons and other imitation explosive device or ammunition.
	Jewellery		Low value costume jewellery worth no more than £50 can be accepted
	Knives		Includes Swords
	Lab Samples		Includes semen, blood and any other medical samples
	Matresses
	Medical Samples		Including but not limited to bodily fluids and tissue samples
	Mobile Phones		No lithium batteries accepted. No more than two mobile phones can be sent.
	Money		Including cash or cheques, or any other vouchers with a face value
	Non-flat Pack Furniture
	Personal Data		Includes packages containing unencrypted personal data in electronic format
	Pornography
	Precious Metals		Includes any precious metals or precious stones
	Printer Ink		Includes any printer ink or toner cartridges
	Stamps of unusual value
	Tax Stickers & Banderols
	Tobacco		Includes all tobacco products
	Televisions (32" +)		No TV's above 32" in size. No Plasma or LCD TV's are accepted by UPS
	Watches		Watches with a value of £250 and over are not accepted
	White Goods		Including fridges and freezers etc

Owner's Risk Goods

The following items can be sent at the owner's risk but no liability for loss or damage applies.

	Item		Additional Information
	Antiques		This item can be sent but has no cover against loss or damage.
	Discs		This item can be sent but has no cover against loss or damage.
	Documents & Vouchers		This item can be sent but has no cover against loss or damage.
	Films		This item can be sent but has no cover against loss or damage.
	Glass		This item can be sent but has no cover against loss or damage. Includes any glass or glass item.
	LCD Screens / Computer Monitor		This item can be sent but has no cover against loss or damage.
	Memory Cards		This item can be sent but has no cover against loss or damage. Incldes any other data or image storage device.
	Pottery and Ceramics		This item can be sent but has no cover against loss or damage. Includes plaster, china, pottery and ceramics.
	Tapes		This item can be sent but has no cover against loss or damage.
	Televisions (up to 32" TV)		This item can be sent but has no cover against loss or damage. TV's of up to 32" can be sent as a restricted item.
	Works of Art		This item can be sent but has no cover against loss or damage.